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How Are We Doing?

Read Actual Comments From Avondale Mazda Customers

Our business thrives on customer interaction and feedback. We hope to continue the incredible things we’re doing here at Avondale Mazda and want our customers to participate in the process. Whether you just stopped in for a test drive or have purchased a vehicle, we’d like to hear from our customers in Avondale.

If you are able to spare a few moments of your time, we would ask that you fill out a testimonial about your experience at Avondale Mazda! We always appreciate your feedback!

JordyMarcotte
★★★★★

One of the best car buying experiences I have ever had! Raysean Hall was professional and genuinely interested in getting the right vehicle at best deal for my wife and I. Everyone at the dealership was courteous and helpful. A new standard of customer service in the car buying industry; thank you! I am giving this business 5 stars because they truly earned my business. The valued our experience and wanted us to feel comfortable. They clearly know how to treat their customers and want to make sure you leave fully satisfied.

MPLPaul 
★★★★★
Great Dealership! Linda Hardy was amazing as was Jeff. I went into find a good quality used car, I new my credit was terrible but everyone there was so positive about getting me into a car. Tony Davis the finance Mngr. was brilliant. They had the exact car I had been looking for and Linda, Tony, and Jeff all made sure the deal went thru with the payment that fit my budget! This was the best car buying experience I have had. I would recommend this dealership to everyone who has less than perfect credit and needs a car like I did to shop Avondale Mazda.

hiswifey9713
★★★★★
Great Service! I went in to look for a new car for myself and Linda Hardy ended up being my sales representative. She worked long and hard, about a week, to help me find a car I loved that would work in pricing for me. She was very passionate and always made sure everything worked out perfect for me. If you need help finding a car that will work in a price for you go to her, you won’t regret it!

1Greatmom
★★★★★

Outstanding!   I purchased a new Mazda 3 from Avondale Mazda and had the pleasure of working with a great sales advisor Wedrick Campbell. He was very knowledgeable about the vehicle I was interested in and because of that I was able to make the best decision and get the best deal. I loved my car shopping experience and now I love my savings in gas. My Mazda 3 gets outstanding gas mileage. Thank you Wedrick.

Jimmyjamx
★★★★★
Great Customer Service. Got my first Mazda here, Wonderful car and a wonderful experience at this dealer. Even with a few issues on my credit was still able to get a car. Wedrick was a fantastic salesman. Great dealership.

Jmanco
★★★★★
No pressure. What a great experience! What a great experience.. David was professional and easy to work with from beginning to the end of the process. I will refer all my friends and family!

Heidim3291
★★★★★

My new toy… Could not be happier with my new vehicle and the experience I had purchasing it. Everyone from the sales rep to the GM were friendly, informative and supportive. Such a great atmosphere. They took the time to show me several options and help me choose the right one. Thank you for making this process fun! 😊

balugawhale123
★★★★★
Awesome. Great experience with so much ease throughout the process. Conversations were friendly and enjoyable instead of feeling forced. So thankful for all the help from the people at the dealership!

Robert139
★★★★★
Professional Negotiation. My experience was open ended with the ability to negotiate on the bases of interests, facts and equity. Customer loyalty and eligibility was highly honored and respected.

Den
★★★★★

Great. They did an amazing job. Very welcoming. Made me feel like I’ve known them for years, when it was literally 2 hours. Would definitely recommended this place to anyone. :) they helped me get into a much needed car that I needed.

Jerri Martin
★★★★★
Great dealer. They treated me fantastically. Got a good deal & drove away happy. I love Mazda, their service & cars are the best I’m sure I’ll have one for a long time.

Daisy2
★★★★★
Great Customer Service. We brought our CX5 in for regular maintenance and had some issues. Austin assured us they would take care of everything and they did. He kept us informed of the progress and gave me a loaner while the work was being done. He was very helpful, friendly, and professional.

Mainer
★★★★★

Nice experience.  I had a nice experience he worked with me to achieve the results I wanted. He is very informative about the car and work hard to fit it in my budget.

Rachelmb4
★★★★★
Good service…By far one of the easiest, least stressful transactions I’ve had purchasing a vehicle. Staff went out of their way to make me feel welcome.

Surf’s up
★★★★★
The best vehicle now in my possession! For great 👌 service, I was impressed with the attention that was provided to me, like if I was part of the family with the associates there felt right at home great people 😎

HL
★★★★★

Very honest upfront kind and professional.. that praise is for Mr. Ron Jackson I just moved into the valley and needed a car I traveled to all the dealers and they all played the numbers game and buddy tactics, not Ron being in his company you know he was there to make a deal no matter which way it needed to be done this man is seasoned when it comes to speaking and dealing with people and a deal was made. Thank you Sir

ksterkenburg
★★★★★
Mazda CX-5…My husband and I went to Avondale Mazda again after having a wonderful experience with them for my husband’s car. We were looking at the Mazda CX-5 and found exactly what I was looking for color and all. Curtis was our sales rep and he did amazing. He always made sure that my husband and I were comfortable. They made the overall car buying experience enjoyable and painless. Tony in finance was also wonderful and made sure to get us through the process quickly. I would recommend Avondale Mazda to anyone. The staff is very pleasant and made sure that we were taken care of!

Trena1010
★★★★★
Excellent service and personnel.  Thanks David and Dennis!!! I’m so happy with my new car it was worth the wait!! Super customer service!! I highly recommend Avondale Mazda they go above and beyond.

Nathan Mendoza
★★★★★

These people are the best! I came in looking at getting a Mazda 3 cpo, the folks over at Avondale Mazda helped me out tremendously with getting me the car at the price I wanted, Curtis was the gentle man I was working with and he is the man to go to when you’re looking at getting a car super nice easy to talk to and not pushy what so ever like most car sales man. I highly suggest going here first to look at Mazdas or any car they will help you out as much as they can like they did with me ! Thanks again to Curtis and the rest of the sales team for getting me into the car !

twila1226
★★★★★
Great experience! Recently purchased a new Mazda CX5 from Avondale Mazda. Everyone there made it a much more enjoyable experience than I was expecting. They were all very friendly and helpful throughout the process. Love my new car!

Stevohwl
★★★★★
Mazda CX5…I did a survey of six different crossovers and the Mazda CX5 had the best acceleration and ride of any of the others. The price was slightly higher than some but similar to most. The salesman, Ray, was very helpful and courteous. I spent about 2.5 hours total at the dealership on my two visits. They even delivered the vehicle which was a nice perk.hanks David and Dennis!!! I’m so happy with my new car it was worth the wait!! Super customer service!! I highly recommend Avondale Mazda they go above and beyond.

SteveS
★★★★★

Great Car Buying Experience. My wife and I were looking for an SUV. We spent a whole day walking around different dealerships looking for the perfect car. Basically were harassed and held against our will in order to purchase a vehicle from the other dealerships we looked at We found the Mazda dealership near us and did a test drive and liked the CX-5 Touring. We deiced to go home and do some more research and make sure this is the car we wanted. Upon doing online research we came across Avondale Mazda. There website was fantastic, very easy to use and had all the information I needed to help in choosing the perfect car. I contacted the dealership via online and asked for a quote. Within 30 minutes, I was contacted and told that Curtis Goul would be sending me the information I requested. I received it in short order and upon reviewing it we decided to go to the dealership which was very out of the way from where we live. Upon meeting with Curtis and speaking with him we felt at ease about the car buying experience. I think we can all agree we would rather have a root canal without being numb than buy a car. Well Avondale Mazda and the team over there were fantastic to deal with. No high pressure to buy very friendly would absolutely recommend then if you want to purchase a Mazda.

RamFan
★★★★★
Great Dealership, Awesome Sales Staff. Went down to look for a truck, found exactly what I was looking for. The sales staff was knowledgeable and friendly and I especially liked my salesman, Curtis. He was patient when I was indecisive on my vehicle and willing to pull every truck on the lot up so I could look at them, decide what I wanted and test drive. The buying process was quick and easy and Tony, John and Zach were all very friendly. From door to being financed and on my way, the whole process only took 4 hours. Including 2 20+ minute test drives. I’m completely happy with my purchase and will be back.

Michelle N.
★★★★★
Positive experience with everyone. We recently purchased a Mazda 6 from Avondale Mazda and wanted to express our sincere appreciation to your staff for making this a great experience. We had a positive experience with everyone that helped us. We were impressed with their product line knowledge and their genuine interest in helping us. We want to especially thank Scott Elflein. He is an excellent Sales Representative and went to great lengths to assist us. He was outstanding in his honesty and professionalism. We appreciated his enthusiasm, his friendliness and personable approach. We would recommend Avondale Mazda and their staff to our friends without hesitation!

 Andrew McKenzie 
★★★★★

Awesome Deal! Great car buying experience! Excellent Service! Excellent sales and customer service. Our car sales person, Curtis Goul, walked us through the car buying process. He explained all of our options for buying and leasing a new Mazda. and showed us each model from the Mazda 3 to the Mazda CX-5. Mr. Goul was thorough in explaining all the features and benefits of each model. Finally, Mr. Goul gave valuable recommendations and helped us choose the best vehicle for out budget. We decided to buy a Mazda 3, which had all of the features we wanted and had the all the rebates and bonuses. I want to thank Mr. Goul and the entire staff at Avondale Mazda for their courtesy and professionalism. Way to go Team!

kvnmc07
★★★★★
Great deal!…John Barfield and Scott “Elf” Elflein are Awesome!! There was no Pressure to buy when I decided to come in. The test drive went really well with Scott while John worked on getting the Mazda 3 into my price range. After driving a Corolla, Lancer, Civic and Mazda 3 I clearly saw the 3 was the best car for the money! I would highly recommend test driving a new Mazda 3 and seeing John and Scott!

Chuck H.
★★★★★
Super service and a great price!  Linda is the best! In fact other sales managers from other dealerships talk about her. She really knows Mazda’s and does an awesome job with communicating with you. You can text, email, etc. She even offered to buy me a Starbucks because I had a long day.

Here is the good stuff you are looking for… This place does not pressure you. I really loved that approach. I have been through places where you are tired from being raked over the coals. The General Manager John is great and down to earth. If you ever into selling cars, you may want to work for him. I actually did get a matching deal at another dealership but because of the care I got from Avondale Mazda, I went with them.

Have you ever finally decided on your car and then have to barter with the finance guy? Its like having to go into bargain mode again after you already haggled with the Sales Manager, and when you walk out the door, you end up paying more monthly than the amount you thought you were going to pay. I ended up paying less. There are some choices that can make it go a little higher but not too much.

I’ve taken my previous Mazda here for maintenance and was blown away by their willing to help and care. I have to tell you, if you are shopping for a new or used car. Stop into this place, it is worth the drive. They care about you and are not your typical car dealership that would pressure you into buying a car.

I work in customer service at my job and I am extremely picky when it comes to service. I actually will be using my experience and how this dealership stands apart from the others with my team and training group. They earned every one of the 5 stars above and it is my honest opinion.

Speedy C.
★★★★★

Went above and beyond! As someone who hates every aspect of buying a car. Gabriel Cervantes went above and beyond to get me into a car. Including bringing the car to my house for a test drive and negotiating a tough deal for someone who cares not for the process.  Thus place is motivated to serve their customer and will stand behind what is said to get to a handshake deal. I am a tough customer and I am pleased. Thank you Avondale Mazda and Gabrial

TW
★★★★★
Gabriel was awesome!   I Tried a few dealers in Tucson, and after not getting the price I was looking for decided to reach out to Phoenix area. Gabriel made sure my wife and I got the most competitive price which made it worth the 130 mile drive to Avondale. He was very transparent with pricing and any extra charges. So I knew exactly what the out the door cost would be when I got there. My wife and I like the GPS anti-theft package on the car. Buying this car from Gabriel was a great experience and we highly recommend putting him on the list of people to call if you are looking for a Mazda. Sara was our finance person and she gave us lots of good options and was flexible with the options and very thorough in explaining them so we got exactly what we wanted with our financing. Overall our purchase at Avondale Mazda was a great experience. Loved the GONG!!!! felt like a couple of teenagers hitting the gong after buying a new sports car.

Kai H.
★★★★★
–Will definitely recommend it to my friends and colleagues. I bought my Mazda 6 here, was thinking of a Mazda 3 at the beginning, but ended up buying a Mazda 6 because of the good deal they provided. It’s a white i sport, I love it so much. Their store is right next to I10, staff there are friendly and professional. Finance Manager, Tony Davis, is very kind and supportive, helped me out during his busy hours. Service consultant, Austin Blake, not only called me to answer my question patiently about coolant temperature indicator light, but also sent me an email explaining how it works and why it’s normal.

Jessica N.
★★★★★

Excellent customer service!!! Just purchased a 2016 CX5, I got the BEST rate after shopping around all over. Scott, did a great job in explaining us all our options. Nice, courteous people working there.